Foundation Framework for Complaints

As School Sponsoring Body, the Foundation may need to handle complaints or appeals against decisions reached by the school. To this end, the Foundation has in place a set of guidelines for handling this type of cases. Please see the link below for the latest Foundation’s Framework for Handling Complaints and  Appeals.

https://foundation.mcs.hk/wp-content/uploads/2024/06/Foundation-Framework-for-Handling-Complants-and-Appeals-April-2024.pdf

If you have any questions, please contact the Foundation Council at foundation@mcs.hk.